Frequently Asked Questions

Everything you need to know about your Casegear experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States, while international orders may take 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.

Are your cases compatible with wireless charging?

Yes, most of our Casegear protective covers are designed to be thin enough to support Qi-standard wireless charging without removing the case.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you offer a warranty on your products?

Every Casegear product comes with a 1-year limited warranty that covers manufacturing defects and material failures under normal use conditions.